We’ve seen plenty of glitches since the Obamacare exchange website launched in October, but this could just be the worst yet. The system lacks an easy way for customers to update their insurance when they have a baby:
With regular private insurance, parents just notify the health plan. Insurers will still cover new babies, the administration says, but parents will also have to contact the government at some point later on.
Right now the HealthCare.gov website can’t handle such updates.
It’s a reminder that the new coverage for many uninsured Americans comes with a third party in the mix: the feds. And the system’s wiring for some vital federal functions isn’t yet fully connected.
What exactly were they thinking – that newborn babies wouldn’t need insurance? More likely, they weren’t thinking at all:
“It’s just another example of ‘We’ll fix that later,’” said Bob Laszewski, an industry consultant who said he’s gotten complaints from several insurer clients. “This needed to be done well before January. It’s sort of a fly-by-night approach.”
Healthcare.gov also can’t handle a handful of other major events, including marriage, divorce, change in income, or moving to a new house. So basically, if you signed up for Obamacare, I hope you’re not making any life changes anytime soon.