TSA Agent Opens Grandfather's Cremated Remains, Spills Them, Laughs at Grandson
Bert Atkinson Jr. | On 26, Jun 2012
Indianapolis’s ABC affiliate reports that John Gross was leaving Florida to return home to Indianapolis when a TSA official spilled ashes on the floor of the airport.
“They opened my bag, and I told them, ‘Please, be careful. These are my grandpa’s ashes,’” Gross told RTV6.
Gross said he was “told later on that she had no right to even open it, that they could have used other devices, like an X-ray machine. So she opened it up. She used her finger and was sifting through it. And then she accidentally spilled it.”
Gross says about a quarter to a third of the contents spilled on the floor, leaving him frantically trying to gather up as much as he could while anxious passengers waited behind him.
“She didn’t apologize. She started laughing. I was on my hands and knees picking up bone fragments. I couldn’t pick up all, everything that was lost. I mean, there was a long line behind me.”
TSA rules require that crematory containers in carry-on baggage must be X-rayed, but human remains are to be opened under “no circumstances.”
Gross demanded an apology from the TSA, saying, “I want an apology from the lady who opened the jar and laughed at me. I want them to help me understand where they get off treating people like this.”
Can you imagine that the person that did this is one of the last lines of precautionary measures one must pass through before boarding a plane? It seems more like this inefficient agency is only serving to annoy the masses as opposed to focusing on their jobs.
It’s not about the amount of money, but the principle: your tax dollars have clearly been wasted in attempts with this TSA agent.
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